⚡ Workflow Automation by Kovotic Labs

Tags fire macros. Tickets close themselves

TagFlow — powered by intelligent LLM reasoning, not static rule chains.

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TagFlow uses AI to solve: Teams want a fully automated 'Tag-to-Reply' pipeline in Zendesk where AI-applied tags automatically trigger macros and close tickets without any manua
Capabilities

Everything you need, nothing you don't

Real-time order monitoring — every event tracked automatically

Fully customizable — set your own rules and thresholds

AI-powered analysis — intelligent decisions without manual rules

Zendesk Macro Apply Write-Back Client

Seamless sync with your existing tools and workflow

Pricing

Simple, transparent pricing

Starter

$29/mo + usage
  • Up to 100 events/month
  • All core integrations
  • Email support
  • 7-day free trial
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Pro

$199/mo + usage
  • Up to 5,000 events/month
  • Advanced automated operations
  • Priority support with SLA
  • 7-day free trial
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Early Access

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Resources

Merchant Resource Center

Quick Start Guide

1
Install TagFlow from the Shopify App Store. Authorize the required permissions: read_customers, read_orders, read_products.
2
Open the Insights page to see your real-time monitoring dashboard. This is your command center for tags fire macros. tickets close themselves..
3
Navigate to Dashboard for detailed data tables. Review individual events, drill into specifics, and take manual actions when needed.
4
Go to Settings to configure your thresholds, alert preferences (email/Slack), and automation rules. TagFlow works out of the box, but fine-tuning improves accuracy.
5
Use Team Management to add staff members with role-based access (Viewer, Editor, Admin). Control who can see data vs. who can take actions.
6
TagFlow automatically starts monitoring your store via orders/create and orders/updated and CUSTOMERS_DATA_REQUEST and CUSTOMERS_REDACT and SHOP_REDACT events. No additional configuration needed — data flows within seconds of installation.

Estimated setup time: 5 minutes

Frequently Asked Questions

How does TagFlow work technically?
Event Ingestion AI Analysis
What Shopify data does TagFlow monitor?
TagFlow automatically monitors fires when a new order is placed and fires when an existing order is modified and gdpr: customer data export. This happens in real-time — no manual setup required.
Does TagFlow work with Shopify Plus?
Yes. TagFlow is fully compatible with Shopify Plus, including multi-store setups, custom checkout flows, and advanced API access. Enterprise features like role-based access control (RBAC) and audit logging are available on higher tiers.
Is my store data secure with TagFlow?
Absolutely. TagFlow uses encrypted database storage (AES-256 at rest, TLS 1.3 in transit), hashes all email addresses with SHA-256, and follows SOC2 compliance standards. Data is retained for 90 days by default, configurable in Settings.
What if TagFlow isn't showing data?
The most common issue is missing api scopes. "Cannot initialize Shopify API Library" error on app load. Check your app settings and ensure all required permissions are granted. Contact support@kovotic.io if the issue persists.
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